Accessible Improvements strives to exceed your expectations. Customer satisfaction is a priority for our team of professionals. If you’ve looked over our website and still don’t believe we can get your project done right, read what our highly satisfied customers have to say about our services. You should also feel free to leave us feedback about your experience with the Accessible Improvements team.
Don was great to work with. He listened to what I needed, and was very responsive to our requirements. In one case he had a different idea of how to accommodate a specific need. We are so glad we went with his solution -- it exceeds our every expectation. I cannot recommend Accessible Improvements enough.
We scheduled three companies to come out before Accessible Improvements. Two didn't even show up to look at our project. Another told us what they would do for us before even looking at the site. Don was so professional: he arrived on-time, took pictures, was polite and really responsive to our concerns. He fit us into our very tight schedule and the job was done on-time and on-budget. I've recommended him to two friends and have another project for him to do next fall.
Don is on the job when he says he will be here! I've dealt with dozens of contractors and professionals in the DC area. Few take your calls, even fewer return your calls. Don actually answers his phone!
When one of his crew was going to be unexpectedly late, Don called to give me the status. I was so surprised. In 30 years of home ownership, that had never happened before.
I have worked with Don Stackhouse before and his work really speaks for itself. We previously hired a friend of the family who did not do a great job . . . did not even do a good job. But Don was absolutely incredible. He almost created a new bathroom for us and fixed my master bathroom. If you have not hired Don as your contractor, you need to as soon as there is something in your house that needs fixing. Wonderful job, wonderful individual. Thanks Don!!!!!
Thanks to Don and his crew, my house is completely renovated and ready for renting. They worked through this terrible winter we had in Montgomery County, MD completing the work within budget and the small window of time necessary. They took very good care of the hardwood floors throughout the house and communicated issues that came up along the way quickly and efficiently. When I stopped in to check on the renovation process, his crew were friendly and professional. I took Don's advice on some details for the finishings and the bathrooms and I am very pleased with the outcome and will be using his company again for other renovations on the exterior of the house. I highly recommend Accessible Improvements to anyone looking for a reliable, professional and knowledgeable contractor as Don possesses all of these qualities.
Don arrived on time. He called 30 min ahead of time to inform me that he is on his way.
He finished the job nicely - to install the window shutter that has fell off.
He also helped my neighbor doing the same thing.
He even charge $10 cheaper than he quoted.
I found Don is a very nice guy and honest.
I have scheduled more repair work with him in a couple of weeks.